October 2010 to presentDirector/Designer

Romo Designs - London

Romo Designs specialises in bespoke website creation for individuals and small businesses. I see projects through the entire development cycle from initial meetings with clients to design, testing and launch.

To date, I have launched six websites and four more are currently in development. See romo-designs.com for more information.

May 2002 to October 2010Intranet Manager

Food Standards Agency - London

I was responsible for the Food Standards Agency’s intranet, a heavily-used website of approximately 1500 pages. My role included design and creation of new sections and pages, writing, editing and developing content, training users and trouble-shooting. I regularly liaised with external contractors and users at all levels. I also managed a team of web assistants.

I managed a £1m+ project to redesign and rebuild the intranet using the SharePoint content management system. During the project, I oversaw external designers, information architects, programmers and a team who assisted with data migration. The project was completed on time and on budget. It was well-received and became established as the primary channel for internal communications.

I was instrumental in expanding the use of social media within the Agency. I introduced Twitter in 2009 (@foodgov), trained the press office and wrote instructions on how to 'tweet' effectively. This involved tying in messages with campaigns and monitoring the effectiveness of tweets to see how the Agency's messages and work were being received. In addition, I overhauled the Agency’s YouTube channel and created a well-received blog for the Chief Executive.

Aside from the technical aspects of this job, I had many other responsibilities including sitting on the Agency’s Restructuring Board which was responsible for making cuts to budgets, projects and staff numbers.

June 2000 to May 2002Information Manager

Food Standards Agency - London

I designed user interfaces for various online systems and I managed a team of IT developers.

One of my main projects was the development and promotion of an online briefing system. This was adopted throughout the organisation as a model of ‘knowledge management’, giving all staff access to the same, up-to-date briefing material at the same time. I trained new users, produced user guides, resolved queries and chaired a steering group plus various user groups.

February 1994 to June 2000Forms Design Manager

Ministry of Agriculture, Fisheries and Food - London

I was responsible for the design and production of the Ministry’s forms and booklets. I led a team of designers and negotiated contracts with IT and print suppliers. I also worked on various ad-hoc artwork from ‘pet passports’ to the ear tags seen on cattle throughout the UK.

October 1992 to February 1994Telecoms Manager

Ministry of Agriculture, Fisheries and Food - London

I provided technical advice and guidance on the procurement and use of telephone systems, mobile communications and video-conferencing. My duties included negotiating telecoms contracts for 10,000+ users.